Customer’s expectations have evolved, and they now expect more. It’s not enough to provide efficient service — people want meaningful, personalized experiences...
Tag - AI
For years, C-suite technology strategists have aimed for their companies to go digital to remain agile, stay competitive, and support business objectives. Now...
Offering round-the-clock customer support was once a lofty objective that demanded substantial manpower. Many organizations ended up hiring large internal...
Delivering a personalized customer experience across multiple channels has become more than just a competitive edge. It’s a necessity to succeed in this high...
Over a third (35%) of US businesses don’t regulate how employees use AI chatbotsMeanwhile, 11% are “AI-cautious” having banned the use of AI...
Who doesn’t love navigation apps? Google Maps, Waze, and others like them are godsends, making it so much easier to avoid traffic and other mishaps that...
Customer service agents face rising pressure to provide fast, accurate, and personalized support. The challenge is managing the increasing number of inquiries...
61% of US business leaders say AI has improved their work-life balanceChatGPT is the most used AI tool among US business leaders 93% of AI-using...
Biomanufacturing – the process of creating drugs using living cells – has always been part art, part science. Even minor variables (temperature...
Tech-enabled interviews are changing the way hiring happens, as businesses are now leaning towards AI as a means of evaluating candidates. Artificial...
Bookkeeping is often one of those business chores a startup founder knows is necessary, but dreads all the same. Letting it slide means losing sight of your...
Artificial intelligence (AI) is quickly growing to become one of the most widely used tools in the professional world. Its applications for most office jobs...
When you’re foggy about your finances, making sound business decisions becomes extremely difficult, if not outright impossible. How can you make the call to...
Today’s customers expect personalized experiences, which have become the standard for many brands as technology has evolved. In their efforts to satisfy...
AI-powered writing tools have established themselves as essential tools across various fields because speed and efficiency require them for students and...