One of the most important aspects of the Singaporean economy is the presence of SMEs. It is also the foundation of Singapore’s economy, accounting for...
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Are you considering taking up a job in customer service and support? If yes, we’ll let you know that you won’t regret it. Even though the role of a customer...
Despite their recent prominence, Twitch and YouTube streaming are generally not considered effective means of digital marketing. Companies relying on digital...
The COVID-19 pandemic dramatically accelerated the trend of companies embracing remote work. What was once seen as a perk or exception has now become...
You have to play hardball if you want to climb the career ladder to the best-paying jobs, right? Not anymore (this isn’t the 1980s!) Instead, employers...
Financial management is highly important for any business. Furthermore, it is even more important for small businesses that lack the size and have less access...
You don’t need to be in the top 1% to know that the top jobs with the top salaries attract the most (and best) candidates. And you don’t need to be...
As the world advances in digitalization, fintech software development becomes a fascinating and rapidly evolving field that leverages technology to innovate...
Customizing AI-based solutions for businesses is easier than many entrepreneurs and business leaders might assume. In addition, there are more use cases for AI...
93% of businesses using AI are open to a 4 day working weekMillennials and Gen X senior leadership are more open to a 4 day work week than Baby BoomersOnly 41%...
On the business terrain, brand dinosaurs litter the landscape. Moving too slowly, these old brands tried to survive on scraps left by more agile brands, brands...
In today’s digital commerce era, which is dominated by consumer choices, understanding your customers is a strategic advantage that can make or break a...
In today’s online world, your website needs to be Fast. Like, really fast. Even a tiny delay of 1 second can make shoppers lose interest and leave your...
The goal for every business owner is to see the success of their business. Multinational organizations and small startups alike equally work towards achieving...
Flirting with a Customer Support Chatbot? Stop it now
Expecting a human connection and quick solutions to your problem from a chatbot might cause you privacy issues, cybersecurity expert warns Customer support...