Conversational marketing has become more important than ever, with over 1.4 billion people using chatbots and social media messaging apps regularly...
Author - Srini Pagidyala
Srini Pagidyala is a seasoned digital transformation entrepreneur with over twenty years of experience in technology entrepreneurship. In 2017, he Co-Founded Aigo.ai, a new category "chatbot with a brain" that delivers hyper personalized conversational experiences.
Users want instant customer support. Traditional ways of customer support, like phone calls, are quite inefficient, with long waiting times and slow...