Every business must face and deal with churn even when it’s much easier and simpler to retain an existing customer than to attract, engage and...
Author - Niyathi Rao
Niyathi Rao is a content crafter for SaaS Tech products. Previously worked for OpenText and Univariety, now handles content at SmartKarrot Inc., a customer success data platform. She loves podcasts, music, and a bibliophile. When she isn’t doing any of these, she goes on Netflix to chill or try new things.