The recent CrowdStrike outage crisis that impacted Delta Airlines exemplifies how customer experience failures can lead to major financial and...
Author - Dev Nag
Dev Nag is the Founder/CEO at QueryPal, he was previously CTO/Founder at Wavefront (acquired by VMware) and a Senior Engineer at Google where he helped develop the back-end for all financial processing of Google ad revenue. He previously served as the Manager of Business Operations Strategy at PayPal where he defined requirements and helped select the financial vendors for tens of billions of dollars in annual transactions. He holds a dozen patents in machine learning and reinforcement learning.